Text Message Consent & Opt-In Authorization

Our policy regarding SMS/text message communications.

The Claim Forge, LLC

  • TX Co License #3359205 | OK License #3000848045 | CO License #865678
  • 1018 Briarcreek Dr., Arlington, TX 76012
  • Phone: (817) 538-4164
  • Email: Claims@TheClaimForge.com
  • Website: www.TheClaimForge.com

1. Purpose of Communications

By providing your mobile phone number and opting in, you consent to receive text messages from The Claim Forge, LLC related to your property insurance claim. These messages may include:

  • Claim status updates
  • Inspection scheduling
  • Documentation requests
  • Payment notifications
  • Estimate/appraisal updates
  • Appointment reminders
  • Follow-up communications
  • Customer service

2. Consent to Receive Text Messages

By submitting your mobile number through our website, forms, or other communication channels, you authorize The Claim Forge, LLC to send you text messages regarding the services described above. Message frequency may vary depending on the status and needs of your claim. Consent to receive text messages is not a condition of purchasing any goods or services from The Claim Forge, LLC. You confirm that you are the account holder or authorized user of the mobile number provided.

3. Message & Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan. The Claim Forge, LLC is not responsible for any charges incurred from your carrier as a result of receiving text messages.

4. Opt-Out Instructions

You may opt out of receiving text messages at any time by:

  • Replying STOP to any text message you receive from us
  • Calling us at (817) 538-4164
  • Emailing Claims@TheClaimForge.com with the subject line "Text Opt-Out"

Upon opting out, you will receive a one-time confirmation message, and no further text messages will be sent unless you re-subscribe. For assistance, reply HELP to any message or contact us using the information above.

5. Privacy & Data Protection

Your mobile phone number and opt-in information will not be sold or shared with third parties for marketing or promotional purposes. Information collected as part of the text messaging program may be retained as part of your claim file and handled in accordance with our Privacy Policy.

6. Record of Consent

By submitting your information and opting in to receive text messages, you acknowledge that:

  • You have read and understand this Text Message Consent & Opt-In Authorization
  • You are providing your express written consent to receive text messages from The Claim Forge, LLC
  • The Claim Forge, LLC may retain electronic records of your consent, including timestamp, IP address, and submission method