The Claim Forge
The Claim ForgePublic Adjusting

SMS Consent & Disclosures

How our text messaging program works, what you'll receive, and how to opt out at any time.

Program Overview

  • Program Name: The Claim Forge Claim Updates
  • Program Description: Transactional and informational text messages about your property insurance claim, including status updates, appointment reminders, document requests, and other claim-related communications.
  • Message Frequency: Message frequency varies based on claim activity.
  • Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details.
  • Consent is not a condition of purchase of any goods or services from The Claim Forge.
  • Privacy: Your mobile phone number will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

How You Opt In

You may provide express written consent to receive SMS messages from The Claim Forge through any of the following paths:

1. Web Intake Form

When you submit a claim, appraisal, or estimate through one of our intake forms on this website, you may check an SMS-consent box that appears next to the phone number field. The box is unchecked by default. The disclosure next to the checkbox reads:

I agree to receive SMS/text messages from The Claim Forge about my insurance claim and related services. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

2. Verbal or Written Consent (Manual Opt-In)

A Claim Forge staff member may collect your verbal or written consent in person, over the phone, or by email. We then send you a confirmation prompt as your first SMS, and we do not send any further messages until you reply YES.

3. Inbound Keyword

You can text START, BEGIN, JOIN, SUBSCRIBE, or YES to our number. You will receive the same confirmation prompt and will not be subscribed until you reply YES.

Sample Messages

Confirmation Prompt (first message a contact ever receives)

The Claim Forge: Reply YES to confirm you want to receive claim updates from The Claim Forge. Msg freq varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Post-Opt-In Confirmation

You're subscribed to The Claim Forge Claim Updates. Msg freq varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Example Transactional Message

The Claim Forge: Your adjuster inspection is confirmed for Tue 4/14 at 10:00 AM. Reply STOP to opt out, HELP for help.

Opt-Out Confirmation

You have been unsubscribed from The Claim Forge Claim Updates and will no longer receive messages. Reply START to re-subscribe.

HELP Reply

The Claim Forge: For help, call (817) 538-4164 or email Claims@TheClaimForge.com. Reply STOP to opt out. Msg & data rates may apply.

Keywords

  • Opt-In: START, BEGIN, JOIN, SUBSCRIBE, YES
  • Opt-Out: STOP, UNSUBSCRIBE, CANCEL, END, QUIT
  • Help: HELP, INFO

Carriers & Availability

Service is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy & Data Sharing

Your mobile phone number and the contents of any text message exchanged with us are treated as confidential information. Your mobile phone number will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. For full details, see our Privacy Policy and Terms of Service.

Support

For questions about our SMS program, to opt in or out manually, or for any other assistance, contact us:

Last updated: April 13, 2026